Car Rental Clerk - National Car Rental Mel's U Drives(1978) Ltd .

Job Description

Talks with customer to determine type of automobile and accessories desired, for example power steering and air-conditioning, location for pick up and return of automobile, and number of days needed for rental. Quotes cost of rental, based on type of automobile, daily rates, estimated mileage, insurance coverages requested, and amount of deposit required. Examines customer’s driver’s license and credit card, to determine validity of identification and eligibility for rental. Completes rental contract, explains rental policies and procedures, verifies credit, and obtains customer signature and deposit. Calls storage or service area to determine automobile availability and request delivery, and to check automobile upon return for damage and to record mileage and fuel level reading. Accepts automobiles returned by customer and computes rental charges based on type of automobile, length of time, distance traveled, taxes, and other expenses, for example late charges or damage fees incurred during rental. May also reconcile cash or credit card slips with rental agreements and send to management