Clerk, hotel - 1713682 Alberta Ltd.

Job Description

Overview
Languages
English

Education
Secondary (high) school graduation certificate
Experience
Will train

Work setting
Hospitality industry
Urban area
Hotel, motel, resort
Responsibilities
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Exchange foreign currency
Process guests’ departures, calculate charges and receive payments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service
Experience and specialization
Computer and technology knowledge
Multi-line switchboard
Spreadsheet
Internet
Additional information
Security and safety
Bondable
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure
Personal suitability
Client focus
Efficient interpersonal skills
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player